State Farm® Insurance Agent Monica Bonacci
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Mckeel
November 12, 2024
"Do business with literally anyone else and you will be better off."
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is very important to us. "
B C
July 28, 2023
"Beyond perfection! I called to get a policy for my kids who live in Pittsburgh. Sharon answered the phone and helped me IMMEDIATELY, thoroughly and was just amazing!! What a gem (like her last name- Opal). Truly awesome!"
"Thank you so much for the kind words. Sharon truly is a gem! My entire team stives to provide every customer with exceptional service. We pride ourselves on being thorough, professional, knowledgeable and willing. Thank you again. "
Genevieve Freeman
April 7, 2022
"nice place"
"Thank you so much! My team and I are so proud to serve the Baldwin/Whitehall Community and we appreciate the Caste Village Shoppes atmosphere that we are a part of!"
Blue Johnny
March 14, 2021
"No kidding...nicest helping people you would ever want."
"Thank you so much! We appreciate the great review and look forward to always providing "exceptional" customer service. Myself and my team love what we do and it is so rewarding that you recognized that! ~Monica"
Mandi Penrod
February 5, 2021
"Monica Bonacci and her staff are amazing! They are always so responsive and friendly whenever we need them. We really enjoy working with them for all of our insurance needs!"
"Thank you so much! It is great to hear from our customers, your kind words are greatly appreciated!"
Garry Allan
July 29, 2020
"The Agency and it's people are phenomenal"
"Thank you so much! My team and I appreciate the kind words!"
Zachary DiBeradin
April 30, 2020
"Please stop sending me junk mail, I’m happy with my current insurance provider."
Melinda Perry
October 9, 2019
"I love State Farm and Monica Bonacci and all her staff. Every time I call and need copies of my declaration pages or insurance cards etc. that I often misplace they always get what I need to me right away. The staff is always very friendly and super nice to talk to. I always use Monica for all my insurance needs boats, car, golf cart, life insurance etc. I wouldn’t go any where else except here. Melinda Perry and Steve stern"
"Thanks Mindy! My team and I strive to meet the individual needs of every customer. We truly appreciate your loyalty!"
Edward Powell
September 23, 2019
"Extremely professional and knowledgeable. Great customer service. Highly recommend!"
"Thanks Ed! We appreciate the kind words!"
Heather Ammann
September 11, 2019
"Monica and her team are very professional and always willing to go the extra mile to help out a customer in need. They work hard to get you the best insurance coverage so that you can feel safe. Friendly employees and fast customer service! Give them a call for a quote they are so awesome."
"Thank You Heather! We are always here for our customers.....24 hours a day, 7 days a week! Thank you for your confidence in my Agency."
Susan Kindelberger
September 11, 2019
"Great agent and staff. Always willing to help and go that extra mile."
"Thank you! We do our best....every day....all day!"
Wes Penrod
September 11, 2019
"Excellence all around! From help with finding the right coverage (thanks for the rental car advice for our trip out west) to quick questions about liability (10 kids on a trampoline had me nervous), Monica and her staff are true professionals who will go above and beyond to make sure your needs are taken care of!"
"Thank you Wes.....We appreciate your kind words. We will always be here to help life go right!"
Michelle Perry
September 11, 2019
"Monica is very knowledgeable along with her staff. They are always courteous and professional when I call. They always have the answer for me and if by chance they don't (very rare) they make sure to get it for me and ALWAYS calls me back."
"Thank your for the great review Michelle! We really do put a strong emphasis on "GREAT" customer service. Happy customer's make me happy!"
S W
August 28, 2019
"Great team of workers! Every question was answered & was helpful. Very patient with us. You won't regret going here."
"Thank you!"
Randy Chalus
August 28, 2019
"They are more than willing to help you and they go out of there way to make sure you understand and feel comfortable with the decisions you make!! Highly recommend"
"Thanks Randy! We appreciate your recommendation! We also appreciate each and every one of our customers....so thank you again!"
Julie Mascara
August 28, 2019
"Quick and friendly service with a very knowledgeable staff. Pleasure doing business with this office"
"Thank you Julie! It is also a pleasure doing business with you!"
terri longo
April 10, 2019
"Monica and her team are wonderful. they strive to help with every possible scenario. Monica has done so much to help my family when our rates were too high (due to teenage drivers) and understands the struggle. We have all our insurance with Monica (auto, homeowners & life) & are very happy."
Chris Conroy
March 9, 2019
"Avoid this person and business at all costs. Exceedingly rude, offensive and vulgar. A nightmare."
"Chris, I am sorry but I don't have any record of you or any such incident. My team and myself have been proudly servicing the Whitehall community for over 17 years. We strive to provide a great experience to everyone we meet. I sure hope we have the opportunity to clear this misunderstanding up in the near future. Feel free to contact me at my office."